$20 Referral Credit

[edwinchan]

I was referred by a friend and I activated my phone on Sept. 30. It is supposed to receive $20 referral credit but I only received $10.

In addition, my friend has not received any referral credit notice.

[darlicious]

@edwinchan  If you activated a $25+plan your friend will see a $1 reward in their account and you will receive a $10 credit in your account. Then within 72hrs you will both receive an additional $10 credit appear in your account.

[missorange]

you should receive $10, your friend (refer u) receive $1. But with promotion period (25$ plan), you and your friend both receive $10. So you should not get $20. Your friend should get text message for refer successfully, and receive $1 not within the promotion period.

[will13am]

The timing for the bonus reward is different than the normal reward.  Wait out the 72 hours and go from there.  Patience is a virtue. 

[DL888]

The referrer receive $10, the referree will get $10+$10 = $20. 

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@blessme4k wrote:

You receive $10 and your friend will receive $10.  That is the special promotion going on 🙂

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[blessme4k]

You receive $10 and your friend will receive $10.  That is the special promotion going on 🙂

[GR]

@edwinchan also did you activate online and on a 25$ or more plan?  Your friend should see the 1$ friend refferal reward right away in his reward section but the rest takes up to 72 hours 

[Triguy · Accepted solution]

The referral reward is for $1 and an extra one time credit for $10.

https://productioncommunity.publicmobile.ca/t5/Announcements/Extended-to-Oct-6-Get-an-extra-10-Credi...

It can take 72 hours for the credit.  If it has been more than 72 hours then submit a ticket by clicking on the question mark on the bottom right,