2 numbers ported but 2 different issues

[gauravtuli]

Hi Everyone,

I chose to port out of Public and am having issues on both my numbers.

1. On the 1st number, I got a SMS to confirm the port. After replying 'Yes', i swapped the sim but my number is still not ported and I cannot make any calls.

2. On the 2nd number, I never even got the SMS to confirm the port.

[hTideGnow]

Hi @gauravtuli 

for both problem, you can call the porting support team and talk to live person and they will fix it.  I will message you the phone number.  Please check your Community inbox

[kaytus]

@gauravtuli sorry to hear that.