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2 accounts one email

Michelle6
Great Neighbour / Super Voisin

I set up two accounts on one email- how to fix this??

3 REPLIES 3

@Michelle6 give the moderators a different email address and the PM  cell number that currently doesn't have a self service account and ask them for a temporary password and to join them together. Stay safe.  

Jb456
Mayor / Maire

You'll need to speak with Moderators. As only one account per sim per email is allowed. Not even sure why system let you set up a second. You can use Gmail aliases though.

 

Two ways to reach them.

 

1-

Simon.JPG

2- via private message at link below.

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

RossN
Mayor / Maire

@Michelle6 contact a moderator  click on the ? Bottom right hand corner Ask Simon to speak to a human this will help create a ticket to speak to a moderator      check the envelope top right corner for a reply response time is 2 to 48 hours

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