07-15-2020 08:43 PM - edited 01-05-2022 12:07 PM
I set up two accounts on one email- how to fix this??
Solved! Go to Solution.
07-15-2020 09:19 PM
@Michelle6 give the moderators a different email address and the PM cell number that currently doesn't have a self service account and ask them for a temporary password and to join them together. Stay safe.
07-15-2020 08:45 PM - edited 07-15-2020 08:46 PM
You'll need to speak with Moderators. As only one account per sim per email is allowed. Not even sure why system let you set up a second. You can use Gmail aliases though.
Two ways to reach them.
1-
2- via private message at link below.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
07-15-2020 08:45 PM
@Michelle6 contact a moderator click on the ? Bottom right hand corner Ask Simon to speak to a human this will help create a ticket to speak to a moderator check the envelope top right corner for a reply response time is 2 to 48 hours