11-28-2022 11:14 PM
When i signed up for public there was a promo 1gb with 2gb bonus. I am looking at my plan and it only shows 1gb .
THanks
Solved! Go to Solution.
11-28-2022 11:46 PM
Contact an agent.
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11-28-2022 11:45 PM
shouldn't i still be getting the 2gb extra ?
11-28-2022 11:43 PM
If it was February, then this is the one:
11-28-2022 11:40 PM
yes i believe so
11-28-2022 11:39 PM
i signed up in Feb. thought it was for 1 full year the bonus.
11-28-2022 11:36 PM
@szeleschuk when did you sign up and did you ever see 2GB under My Promotions?
You sure it was a reoccurring 2GB activation bonus and not just last years' Christmas bonus? the Christmas bonus was a one time 2GB bonus only
11-28-2022 11:35 PM
11-28-2022 11:32 PM
no still shows only 1024MB and i have already used 898. halfway through my cycle.
data at 3G Speed
11-28-2022 11:27 PM
will give that a try
11-28-2022 11:21 PM - edited 11-28-2022 11:52 PM
@szeleschuk probably you are still getting the old cached page
Please try to login My Account again using Incognito mode , you should then get the correct usage and plan details
11-28-2022 11:17 PM - edited 11-28-2022 11:18 PM