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10-29-2022 05:18 AM
I attempted to use this code when I
updated my account to the 40 dollar one.It will happen on my next payment.Why did the code not work and will I receive tbe offer?I want this offer
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10-29-2022 06:20 PM
As an existing customer you were not eligible to use the promocode. However then pm unexpectedly began offering a $40/15gb plan in self serve for existing customers to change to either immediately or by scheduling a change plan on next renewal. When you click change plans and "4G" plans the existing $40/5gb plan appears. You have to use the arrows to scroll thru the plans. The very next plan is the limited time offer $40/15gb plan. Schedule your plan change on next renewal to that plan.
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10-29-2022 08:53 AM
How can you have an existing activation?
Activation is a new customer / line. Plan change is existing members
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10-29-2022 08:51 AM
It's one or the other can't have both promos either 15gb/$40 or 12gb extra data for 12 months I suggest the promo plan as it will last longer than 12 months.
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10-29-2022 07:34 AM
Sorry but you were told wrong by whoever told you that.
Switching to the new $40 plan with 15GB data is a way better deal, since the extra data isn't just for 12 months.
You get the extra data for the $40 plan until you ever switch to another plan in the future.
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10-29-2022 07:32 AM
So I cancel my account ?
could you refer me to a cs_agent
does not make sense
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10-29-2022 07:30 AM
@aavenger The 40$ 15 gg plan is.. the 12gb12month promo as your title says is not
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10-29-2022 07:22 AM
I was told it was for new or existing
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10-29-2022 07:19 AM
@aavenger The 12 gb 12 month bonus was for NEW activations only..
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10-29-2022 05:39 AM - edited 10-29-2022 05:40 AM
You can't use the promocode in self serve. As long as you scheduled a change plan to the $40/15gb plan you are OK.