cancel
Showing results for 
Search instead for 
Did you mean: 

1000 monthly long-distance minutes

carpioalc
Great Neighbour / Super Voisin

Your year-end promo which I subscribed to includes 1000 monthly long distance minutes to certain countries including UK and Philippines.  I need confirmation that my current plan includes this feature as I don't see it in my account.

4 REPLIES 4

hairbag1
Mayor / Maire

@carpioalc 

if you're not certain if you have that plan...just dial a number in UK and Phil. If the call completes, you're good. Public Mobile is a pre-pay service so if haven't pre-paid, you don't get the service and you will NEVER get a bill for overages. If you don't have the LD minutes and the call still completes...you, again, won't be billed later on.

hTideGnow
Mayor / Maire

HI @carpioalc 

login My Account or the app, at the Subscription Usage, click Usage breakdown and you will see the LD add on there, something like this:

UsageBreakdown-LDminutes.jpg

slusagm
Mayor / Maire

you can confirm on the app or My Account.  Just click Usage Breakdown on the Overview Chart and you should see that

 

Need Help? Let's chat.