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carpioalc · 02-21-2025

My wife and I recently upgraded our plan, and we both noticed an additional $5.60 charge (total of $11.20 for 2 mobile plans) when the new plan became effective. Was there prior disclosure of this fee to all members? Or could it be a spurious charge...

carpioalc · 01-25-2025

Your year-end promo which I subscribed to includes 1000 monthly long distance minutes to certain countries including UK and Philippines. I need confirmation that my current plan includes this feature as I don't see it in my account.

carpioalc · 02-17-2022

Last Feb 15, I talked to Katherine Lissette on your Chat line and was advised that your 12 months 2 GB flash sale on minimum $25 plans was valid until Feb 21 and that I should see your dealer London Drugs for a SIM card. When I called London Drug tod...

carpioalc · 02-21-2025

I did what you suggested and get USELESS AI-GENERATED REPLIES. I changed my plan in Dec 2024 and the repetitive replies referred to notices given to "SOME CUSTOMERS" in March / April 2024 or 8 MONTHS BEFORE I CHANGED MY PLAN so any advice at the tim...

carpioalc · 02-21-2025

We both upgraded from the $34 US-Can 50GB to the $35 US-Can 75GB plan.

carpioalc · 09-03-2024

Thank you for the clarification. US coverage is important to me so I'll pass on the 10GB "Bonus" which is at the expense of US coverage ... a tricky "sleight of hand".

carpioalc · 09-03-2024

Clarification -- will we lose the US coverage if we accept the 10GB Bonus so it will become a 60GB Canada onlyi plan? Or do we maintain the current coverage of both US and Canada with 60GB data instead of the current 50GB? In other words, is there ...

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$5.60 Charge when Upgrading Plan

1000 monthly long-distance minutes

12MONTHS2GB Flash Sale

Re: $5.60 Charge when Upgrading Plan

Re: $5.60 Charge when Upgrading Plan

Re: Data stopped working

Re: Just noticed new plan 50GB for $34 with 10GB bonus data 5G