Calling the US from Canada

[Laur22]

Help!  I used to have a LOT of free minutes for calling from Canada to the US (I think I had earned them as rewards but I may have bought them as add-ons.  They were NOT part of my monthly plan.).  BUT I just checked and they're all gone even though I didn't use them!.  And when I tried to buy more - as an add-on - I can't seem to find where / how to buy them as an "Add-on".  How and where can I buy 1000 minutes (calling from Canada to the US) as an add-on?

[Laur22]

Thanks for the great replies!  YES, it's harder to find those add-on minutes in my account BUT with your help, I found them!  What's so strange is that I got ANOTHER text from Public Mobile yesterday, telling me I have NO minutes left.  And that was after I added the extra 1000 minutes (by using 10 rewards points.) The good news is that - since you all helped me find my minutes - I will just ignore the message telling me I'm out of minutes.  Thanks again!
Laurie

[Dunkman · Accepted solution]

@Laur22 

As mentioned, the previous add ons are harder to find these days in self service account.  

You can also just dial the US number.  With PM, there is no surprise charges or overages. If you don't have that feature, it just does not work.  I would not be surprised that you are still able to dial US numbers. 

[slusagm]

They likely still there.  

When you login My Account or the app, click Usage Breakdown right below the Usage Meter and you will see the long Distance add-on there 

(Fyi, the long distance add-on were from previous Christmas giveaway)