01-29-2021 11:16 AM - edited 01-05-2022 05:03 PM
519-670-997, is a normal Ontario cellphone in the Western University student center. Anybody help me try?
But, when I called it, the system told me: Hi, talk is not included in your plan.
My Plan This plan includes: - - 100 Minutes Canada-Wide Talk + Unlimited Incoming Minutes - 250 MB at 3G speed - Unlimited International Text
$15 per 30 Days
Thank you in advance
Solved! Go to Solution.
02-03-2021 11:15 PM
Oh, thanks I got your point, maybe the school staff email me a wrong phone number .Thanks
Problem solved
02-03-2021 11:12 PM
@jzdst wrote:I tried 1519-670-997, it still does not work
This is not a phone number.
You're missing a digit in the last set of numbers. "997" needs a 4th number somewhere.
02-03-2021 11:12 PM
Yes, I tried the one with 1: 1519670997, may you try this out of office time to see whether it works? maybe it is the number's problem. Thanks
02-03-2021 11:12 PM
@jzdst wrote:I tried 1519-670-997, it still does not work
It's not 10 digits with the 1. That's implied. You need 10 digits as in 3 digit area code, 3 digit prefix and 4 digit unique. Then the 1 in front makes a total of 11 digits being dialed. You're still missing a digit. I suspect your first 6 are right (not counting the 1). The problem is in your last 4. But I don't know what it is of course.
02-03-2021 11:11 PM
Anyone can help me to try this number out of office time to see whether it works in your phone service? Thanks
02-03-2021 11:10 PM - edited 02-03-2021 11:16 PM
@jzdst wrote:I tried 1519-670-997, it still does not work
As mentioned earlier, you are missing a digit. It should have total of 10 digit without the 1 in front (+1 xxx-xxx-xxxx).
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.
02-03-2021 11:10 PM
Thanks,
Mine is :
Data & Add-Ons | Amount Used |
100 Minutes Canada-Wide Talk | 6 / 100 MIN |
250 MB at 3G speed | 66.725 / 250 MB |
02-03-2021 11:07 PM
I tried 1519-670-997, it still does not work
01-30-2021 10:04 PM
so what works after you tried it multiple times?
100 minutes can be consumed very quickly... its billed by the minute 😀
01-29-2021 10:16 PM
To add to the other comments, calls are billed by the minute so 100 minutes can be quickly used up if not careful 😉
01-29-2021 12:36 PM - edited 01-29-2021 12:38 PM
Hi @jzdst
If you're on a limited outgoing minute plan, I would login to your self-serve to see if the minute counter appears to have disappeared. If so, that means you've used your outgoing minute allotment for the cycle.
I would recommend checking that. It looks like this (below) - check to see if it's there with minutes remaining or not showing at all:
01-29-2021 12:28 PM
@shubhampatel39 wrote:Hello,
Try using full number like +1(xxx)xxx-xxx.
Hope this help you.
Well...it wouldn't. You need another digit.
Good of you to jump in and participate.
Welcome to PM.
01-29-2021 11:56 AM
Hello,
Try using full number like +1(xxx)xxx-xxx.
Hope this help you.
01-29-2021 11:22 AM
@Anonymous
I didn't even notice the missing digit (or at first that it's a published phone number). Public Mobile does give stranged error mesaages. Phone carriers normally give mesaages similar to "call cannot be completed as dialed".
01-29-2021 11:19 AM - last edited on 01-29-2021 11:20 AM by computergeek541
Try it with the missing 10th digit.