03-22-2019 11:07 AM - edited 01-05-2022 06:56 AM
Unable to make calls or texts. I'm not able to send any texts or make calls. I can receive texts though. I have purchased the $15 special plan which includes 100 Canadawide talk
Unlimited internation text picture and video.
Why can't I make calls or texts???
03-22-2019 01:24 PM
@burnr142 wrote:It's working!! Seems to have been a serious glitch in the matrix. Have a great weekend!
Great. Did you do anything? Or did it just start working?
03-22-2019 01:21 PM
It's working!! Seems to have been a serious glitch in the matrix. Have a great weekend!
03-22-2019 11:09 AM - edited 03-22-2019 11:10 AM
@burnr142 wrote:Unable to make calls or texts. I'm not able to send any texts or make calls. I can receive texts though. I have purchased the $15 special plan which includes 100 Canadawide talk
Unlimited internation text picture and video.
Why can't I make calls or texts???
When did you get the plan?
Try the lost/stolen feature.
Log in to self-serve. Plan & Add-Ons from top menu. Lost/Stolen Phone from next menu. Suspend Service button. Log out. Wait a few minutes. Log back in and back to Lost/Stolen Phone and Resume Service this time. Log out. Restart phone.
See what happens.