10$ deducted from my card

[Arini]

Hi there! 

I was deducted 10$ today from my card and I do not know for what it was deducted 

It is mentioned "automatic top up" 

Which I didn't do. And my package should be 30 $ so I don't know what this 10$ bill is for ?!

[pmbc]

@Arini Did you have any credits on your account?  If you had $19 in credit I could see you being charged $10 to make up the balance of your sub.  

[RavingRaven]

@Arini 

Renewals are running late they are admist debiting accounts now. wait until after noon and check your account again it should be displayed correctly then.

Edit: I just checked my account and payment has been debited. You happened to login just as autopay was engaged on renewing and debiting your plan payment.

[Arini]

 then when I checked, may be I have a pending payment or there is a problem with payment, I found out that the payment needed is Zero .. so I don't know what is going on here

[Arini]

 and now it shows that my subscribtion is on hold !! 

[Arini]

Today. Jan 29

[RavingRaven]

@Arini 

When is your scheduled renewal date?

[Arini]

Yes it shows on my public mobile app

[hairbag1]

@Arini 

are you certain the item was from Public Mobile ? Are you a recent new PM'er...did you cancel your old cell plan ?