Can someone tell me how to chat with an actual tech person? This is the most inaccessible company I have ever worked with.
I signed up yesterday and found that I could not call out or receive calls today. I went to Walmart, hoping they could help me, and I learned that there is no Public provider in my province (it used to be at Walmart, but they don't have it any longer). I tried to log in on my phone (with my Public SIM card) but couldn't. Every time it sent me a code to my email, and I entered it, it would return me to the "request a code" page.
After 1.5 hours of this, I decided to cancel my service and go to a new provider. However, I need my account number. I got a new SIM (Koodo) and had to get a new phone number. I am home, on my laptop, trying to cancel my service. However, I can't verify my account since a) I have a new SIM and b) my phone with my Public SIM card wasn't working. Ugggghhhhhh.
