Just activated from SIMSWAP

[landshark]

Ok so i just activated my new account, but for some reason my $25 voucher i recieved from sim swap wasn't added. Can anyone help?

Thanks

[computergeek541]

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@mikk44 wrote:

anyone help I bought new sim card my phone was lost put card into new phone existing account rep said look for sim swap but cant find 

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Please go into the Public Mobile app.  The option is under Account and Change Your SIM Card.

[mikk44]

anyone help I bought new sim card my phone was lost put card into new phone existing account rep said look for sim swap but cant find 

[Mary_M]

Hey @landshark

Welcome to Public Mobile and to our awesome community 🙂

If you had any trouble adding the voucher, simply private message me your new phone # and the voucher PIN; I'll be more than happy to add it to your account.

Cheers,

Mary