1 GB promo usage and details

[Rehat]

Hi folks,.

Quick query about 1 GB promo,I have in my account for long time and it is not finishing up,same as 400 min call that I recieved before. I have currently 1 GB data plan and unlimited message plan , how is the priority and order that data and call promos are used?

Thanks

[AE_Collector]

@Rehat 

And of course that is exactly how you want it to work as your plan minutes/data DON’T Roll Over where as the add-ons DO Roll Over so they are there for you in the future if needed.

AE_Collector

[Triguy]

The add-ons will remain in your account until used up and will rollover to the next month.  They don't get used until your regular plan minutes or data have been depleted.

[esjliv · Accepted solution]

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@Rehat wrote:

Hi folks,.

Quick query about 1 GB promo,I have in my account for long time and it is not finishing up,same as 400 min call that I recieved before. I have currently 1 GB data plan and unlimited message plan , how is the priority and order that data and call promos are used?

Thanks

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Hi @Rehat ,

Those are Add-Ons that keep carrying over until depleted to each Plan Renewal. Your plan minutes and data will always be used up first each 30 days, then the add-ons will kick in (only if you used up the PLAN minutes and/or data) until your plan renews again. 🙂