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10-01-2021 07:09 PM - edited 01-06-2022 03:40 AM
A few years ago, I received this holiday promotion:
$0 Free Holiday Giveaway: 400min INTL Long Distance (incl CA & US)
Can I use these minutes while I am in the US (to call either Canada or the US)? Or will I need an add-on package for calls?
Solved! Go to Solution.
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10-05-2021 04:14 PM
No, they can be originating from canada to overseas only.
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10-02-2021 12:47 PM
That's right you have to be in Canada to use that giveaway.It will not work in USA .you have to buy US Roaming add ONS.I hope this helps.
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10-01-2021 07:35 PM
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10-01-2021 07:32 PM
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10-01-2021 07:22 PM
@andrea302 wrote:A few years ago, I received this holiday promotion:
$0 Free Holiday Giveaway: 400min INTL Long Distance (incl CA & US)
Can I use these minutes while I am in the US (to call either Canada or the US)? Or will I need an add-on package for calls?
No, you cannot use:
"$0 Free Holiday Giveaway: 400min INTL Long Distance (incl CA & US)"
while you are in the USA.
You need a Roaming Addon to use services in the USA.
"$0 Free Holiday Giveaway: 400min INTL Long Distance (incl CA & US)" is for use only while YOU (your Public Mobile device) are in Canada.
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10-01-2021 07:11 PM - edited 10-01-2021 07:11 PM
@andrea302 These Long Distance add-ons are for calling from Canada to other countries
If you are in US and you need call service, or data as well, you will have to buy Roaming Add-on
But consider using VoIP app like TextNow or Fongo to save some money. They are free to call back Canada , as long as you have Wifi or Mobile Data
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10-01-2021 07:11 PM - edited 10-01-2021 07:12 PM
you have to US Roaming10 day packages service.
sign in to Self-Serve, to review your account,
How To Purchase Add-Ons Using Your Self-Serve Account
To purchase Add-Ons using your Self-Serve account, follow these steps:
- Click on ‘Purchase Add- Ons’ on the Overview tab and scroll down to the Add-On calculator.
- Click the plus sign (+) to add and the minus sign (-) to remove selected Add-ons.
- When you’ve added all your desired Add-Ons, click ‘Buy Add-Ons’ or ‘Make a Payment’ below the calculator:
- You will see ‘Make a Payment’ instead of ‘Buy Add-Ons’ if there are not enough funds in your account to make the purchase.
- If you don’t have sufficient funds to purchase the Add-Ons, you will be asked to make a one-time payment equal to the price of the Add-On, less your current available funds. Click ‘Submit’, then ‘Go back’: now the button below the calculator will say ‘Buy Add-Ons’.
- Select ‘Confirm my purchase’, and you’re off to the races!
after you Add-on you have to do Rebooting your phone
what is mean for Rebooting the phone means to turn off your phone and turn it back on again.
Overview Of Add-Ons visit Here link.