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$0 Free Holiday Giveaway: 400min INTL Long Distance (incl CA & US)

andrea302
Great Neighbour / Super Voisin

A few years ago, I received this holiday promotion:

 

$0 Free Holiday Giveaway: 400min INTL Long Distance (incl CA & US)

 

Can I use these minutes while I am in the US (to call either Canada or the US)? Or will I need an add-on package for calls?

 

7 REPLIES 7

pkaraa
Deputy Mayor / Adjoint au Maire

No, they can be originating from canada to overseas only.

Dia1
Good Citizen / Bon Citoyen

That's right you have to be in Canada to use that giveaway.It will not work in USA .you have to buy US Roaming add ONS.I hope this helps.


@Anonymous wrote:

@esjliv wrote:

(your Public Mobile device) are in Canada.

 @esjliv : lol The SIM, with active service, in an unlocked, compatible phone, powered on, not in airplane mode, connected to Public Mobile (implies being in Canada). 🙂


@Anonymous  - HA!

Anonymous
Not applicable

@esjliv wrote:

(your Public Mobile device) are in Canada.

 @esjliv : lol The SIM, with active service, in an unlocked, compatible phone, powered on, not in airplane mode, connected to Public Mobile (implies being in Canada). 🙂

esjliv
Mayor / Maire

@andrea302 wrote:

A few years ago, I received this holiday promotion:

 

$0 Free Holiday Giveaway: 400min INTL Long Distance (incl CA & US)

 

Can I use these minutes while I am in the US (to call either Canada or the US)? Or will I need an add-on package for calls?

 


@andrea302 

 

No, you cannot use:

"$0 Free Holiday Giveaway: 400min INTL Long Distance (incl CA & US)" 

while you are in the USA.

 

You need a Roaming Addon to use services in the USA.

 

 

"$0 Free Holiday Giveaway: 400min INTL Long Distance (incl CA & US)"  is for use only while YOU (your Public Mobile device) are in Canada.

softech
Oracle
Oracle

@andrea302   These Long Distance add-ons are for calling from Canada to other countries

 

If you are in US and you need call service, or data  as well, you will have to buy Roaming Add-on

 

But consider using VoIP app like TextNow or Fongo to save some money.  They are free to call back Canada , as long as you have Wifi or Mobile Data

Anonymous
Not applicable

@andrea302 

you have to US Roaming10 day packages service.

sign in to Self-Serve, to review your account,

How To Purchase Add-Ons Using Your Self-Serve Account

To purchase Add-Ons using your Self-Serve account, follow these steps:

  1. Click on ‘Purchase Add- Ons’ on the Overview tab and scroll down to the Add-On calculator.
  2. Click the plus sign (+) to add and the minus sign (-) to remove selected Add-ons.
  3. When you’ve added all your desired Add-Ons, click ‘Buy Add-Ons’ or ‘Make a Payment’ below the calculator:
    • You will see ‘Make a Payment’ instead of ‘Buy Add-Ons’ if there are not enough funds in your account to make the purchase.
    • If you don’t have sufficient funds to purchase the Add-Ons, you will be asked to make a one-time payment equal to the price of the Add-On, less your current available funds. Click ‘Submit’, then ‘Go back’: now the button below the calculator will say ‘Buy Add-Ons’.
  4. Select ‘Confirm my purchase’, and you’re off to the races!
  5. after you Add-on you have to do Rebooting your phone

    what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

 

Overview Of Add-Ons visit Here link.

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