04-18-2020 04:42 PM - edited 01-05-2022 10:25 AM
Does that mean it still applies now?
I ask because if not I'm nearly out of data.
Solved! Go to Solution.
04-20-2020 01:04 AM
@Starshoot wrote:The data is there until you use it up.
I know that I was joking about this earlier in this message thread, but this question has already been answered multiple times. There will be many opportunities to answer questions.
04-19-2020 08:38 AM
The data is there until you use it up.
04-18-2020 08:14 PM - edited 04-18-2020 08:32 PM
You had to "claim it" by Dec 25, 2019. If you were a customer then and claimed it, you have it unless you have used it up.
No strings attached with these gifts as they weren't new customer promotions.
AE_Collector
04-18-2020 05:56 PM
Okay, I read this all wrong. I thought I missed the free holiday gift away for 1 gig add-on.
It wasn't for the Easter give-away nor was it the COVID-19 give-away....am all messed up now!
go back to sleep!
04-18-2020 05:42 PM
Thanks all. I assumed it was a once only thing for a billing cycle.
Cheers,
Ross
04-18-2020 05:13 PM
Yes
Hey, why not? Everyone else is doing it.
04-18-2020 04:55 PM - edited 04-18-2020 05:01 PM
@rossputin once your data is finished On your plan it will start taking from your add on and the remainder will roll over for your next cycle
04-18-2020 04:54 PM
@rossputin , the holiday bonus data has the same characteristics as add-on data that you purchase. There is no expiry. It remains in the account until it is used up. It is only touched when included data is consumed.
04-18-2020 04:53 PM
@rossputin Yes, it will stay on your account until you use it. You can change your plan and number, but the addon will remain on account still.
04-18-2020 04:44 PM
Yes @rossputin and it will not expire and disappear from your self service account until it is used up. Stay safe.
04-18-2020 04:43 PM
@rossputin yes it will stay on your account until used up 😊