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Great Neighbour / Super Voisin

Porting a phone number

I just switched from public mobile to chatr, however I’m unable to port my phone number over because I can not get my public mobile account number 

GR
Deputy Mayor / Adjoint au Maire

Re: Porting a phone number

@IsisIsmail can you log in to your self serve account (public mobile) ? 

Mayor / Maire

Re: Porting a phone number


@IsisIsmail wrote:

I just switched from public mobile to chatr, however I’m unable to port my phone number over because I can not get my public mobile account number 


Log into My Account...you'll see the account number there.

Re: Porting a phone number


@IsisIsmail wrote:

I just switched from public mobile to chatr, however I’m unable to port my phone number over because I can not get my public mobile account number 


If you have the Public Mobile welcone e-mail mesaage from back when you signed up, your account number is in that too. It is near the top instead of your name.