[Update]
Thank you for your patience. We’ve received a lot more excitement than expected.
If you have responded “YES” and are waiting for your offers - hang tight, your gifts are on it’s way. Remember, you have until December 31, 2021 to redeem your holiday offers.
Hey Community,
The season of giving has arrived and we’ve got some amazing things to give🎄.
Our holiday rewards are back and we’re giving away free data, free international long distance minutes and more, available until December 31st, 11:59PM EST.
This holiday season we’re excited to share some awesome rewards:
- Connect more with 2GB of free data
- Chat more with 500 free international minutes
- Share more by referring a friend and receive a bonus one-time $30 credit
I’m an existing customer; how do I redeem my holiday gifts?
- Between December 1st - 15th, we’ll send you a text message with your holiday gifts.
- To redeem them, just reply “YES” and your free data and international minutes will be automatically applied to your account.
I’m not a customer yet; how do I redeem my holiday gifts?
- No problem! All you have to do is buy a SIM card and activate before December 31st.
- These gifts will be automatically added to your account within a week, and we’ll send you a SMS to let you know.
What else you need to know:
- Add-on offers are available for all new and existing customers from December 1st 9:00AM ET to December 31st 2021 11:59PM ET
- Limit of one 2GB data add-on and one 500 min international calling add-on per customer. Add-ons are one-time only and will remain on your account until fully used
- $30 referral bonus is redeemable only once per customer.
- Customer must refer a friend between Dec 1-31st using their unique referral code
- Friend must activate before Dec 31st 11:59PM EST
- Customer will receive a $5 bill credit/month for 6 months, for a total of $30 as long as the referred friend stays with us
- International calling covers the following countries: Canada, United States, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, and Venezuela
For more information, about More is Merrier please click here
Wishing you a happy and rewarding holiday season - from us, to you!
- The Public Mobile Community Team
@boilerman wrote:today is December 23 have not received text message to claim holiday bonus
@boilerman well, if you activated within the week, wait a bit longer.
If you were already a current customer or activated over 1 week ago, try texting YES to 4911.
See what message you receive, then check Self Serve under your Overview account.
They should look like this:
IF still nothing, submit ticket to CSA for your freebies.
To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them:
1 - Faster - Click the bubble comment circle on the bottom right-hand side of your screen,
or use this link to: Get Help With SIMon the Public Mobile chatbot
OR
2 – Slower - Use this link to:
Private Message to Public Mobile Customer Support Agents (CSA)
