Access to my account

[JerryPinto]

Hello there,

I cannot log into my account.  When I access my account it loops back into your web page. This is poorly set up.

I want to update my credit card and at the same time I want to have access to my account number as well. Please help.

Thank you 

JP

[JerryPinto]

Thank you very much. It is strange that Telus makes this so complicated. Appreciate your response and shall give it a try.

[Sansan]

If you are not to log in or create a ticket you can use the link below to ask agent to fix your log in details. 

Once that's fixed you can update your payment details. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

They are closed for the night but will respond to your community inbox on reopening.