My plan was disconnected as my credit card information changed. I desperatley need to have my plan reactivated ASAP as I work on call and currently have no means for communication. I have updated my credit information and should be good to go. Can you help me? Please!?
I was on the 40$ 4.5GB plan. I have tried to get another plan or to reinstate my plan but it is not working. Help!
Can you manually load up the necessary founds into your balance? If you have enough balance, your original plan should re-activate. That is assuming that your credit card information is up to date with the PM system.
i have changed the plan and added amount. but still my number is in suspended status.
how can i enable it
I did this yesterday and it appeared to have gone through and given me a new cycle date, but my service didn't reactivate. I made the necessary top up and the balance in my account reflects that the change was made. Should hear back from a mod soon if not already.
I did a restart,a full power off, a battery pull and left it out, let it discharge battery fully and charged it back to full. Nada. Lol
My bad...no worries! I wasn't offended. Sorry if it came across that way. I just wanted to say that I tried a bunch of stuff in my ability before reaching out. But I appreciate your suggestion.