System maintenance - On February 2nd 2020, 0:00 AM ET – February 2nd 2020, 10:00 AM ET
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01-30-2020 02:51 PM
System maintenance - On February 2nd 2020, 0:00 AM ET – February 2nd 2020, 10:00 AM ET
This means that between February 2nd 2020, 0:00 AM ET – February 2nd 2020, 10:00 AM ET ET you won't be able to do the following:
•Access your Self-Serve account
•Activate a new account
We apologize for any inconvenience this may cause.
** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **
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02-02-2020 11:53 AM - edited 02-02-2020 11:53 AM
The site is back up now in Ontario
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02-02-2020 11:42 AM
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01-31-2020 11:25 PM
Thanks for letting us know. Much appreciated.
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01-31-2020 08:27 PM
Thanks let us know.
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01-31-2020 08:22 PM
Sorry @mobileguy yes , doing that makes sure you don't miss any of the Superbowl.
@mobileguy wrote:
@zblackma wrote:Thanks for the update. To protect yourself from autopay failure. If your cycle is on the 2nd. I would suggest manually add The funds to my account on the 1st.
@zblackma , do you mean to add enough funds into your account to cover your renewal payment so that auto-pay does not take any part of the payment from your CC?
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01-31-2020 06:58 PM
You should sign into your account and check the transaction history after site is back up , after 0700 hrs PST here in BC. If nothing shows up, why not just manually make a payment then. It will still give you the 30 days you need.
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01-31-2020 06:54 PM
Should absolutely be no problem, after the site is back online , after 10:00 am EST, or after 0700hrs PST... here in BC
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01-31-2020 05:40 PM
@zblackma wrote:Thanks for the update. To protect yourself from autopay failure. If your cycle is on the 2nd. I would suggest manually add The funds to my account on the 1st.
@zblackma , do you mean to add enough funds into your account to cover your renewal payment so that auto-pay does not take any part of the payment from your CC?
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01-31-2020 04:32 PM
Can i port in my number that day? should i waited after 10AM EST, or i should wait til feb 3?
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01-31-2020 01:57 PM
Thank you for letting us know about that!
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01-31-2020 07:13 AM
@gblackma wrote:Thanks for the update. Lol @CannonFodder because Ma is special . So she is expecting your 💲💶now. Says you might like "The beat goes on" 😉
@CannonFodder wrote:
@zblackma wrote:Thanks for the update. To protect yourself from autopay failure. If your cycle is on the 2nd. I would suggest manually add The funds to my account on the 1st.
Geez, I have to keep pointing this out to you blackma team members - WHY would anybody want to add funds to YOUR account!?!? 😉 🤣
Lol ....so I've just posted about my account doing and displaying incorrec tmessages and how i plan on being third time lucky....well I guess my resolution is coming true because I didn't think anything should interfere with my renewal for a third time in a row.....but lucky me! My next renewal is on February 2nd the same day as the scheduled maintenance. So if something goes wrong again i cant even check to see what it is and im assuming nor can a moderator.
@CannonFodder With my luck if I relied on auto pay it would fail. I just top up when I check my account like today when I discovered they had partially billed me.
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01-31-2020 06:30 AM
Thanks for letting us know. Maintance on Supperbowl Sunday too.
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01-31-2020 01:15 AM
We truly hope so. Things are a bit sketchy at the moment.
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01-30-2020 11:15 PM
Thank you for keeping us informed. Is there an update being done ?
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01-30-2020 08:36 PM
Good to Know. Hope this doesn't affect my autopay due to go off at 0642.hrs.
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01-30-2020 06:26 PM
@congtien wrote:If I don't do it ( pay manually one day before) do I will be penalized? I don't think so because that is PM. business (maintenance). Right or not?!
People only recommend doing that because auto pay is glitchy at it's best, broken at it's worst, in short it's undependable.
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01-30-2020 06:16 PM
If I don't do it ( pay manually one day before) do I will be penalized? I don't think so because that is PM. business (maintenance). Right or not?!
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01-30-2020 05:46 PM
I for one welcome the upcoming apocalypse. 😉
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01-30-2020 03:33 PM
Thanks for the update. Lol @CannonFodder because Ma is special . So she is expecting your 💲💶now. Says you might like "The beat goes on" 😉
@CannonFodder wrote:
@zblackma wrote:Thanks for the update. To protect yourself from autopay failure. If your cycle is on the 2nd. I would suggest manually add The funds to my account on the 1st.
Geez, I have to keep pointing this out to you blackma team members - WHY would anybody want to add funds to YOUR account!?!? 😉 🤣
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01-30-2020 03:14 PM
@zblackma wrote:Thanks for the update. To protect yourself from autopay failure. If your cycle is on the 2nd. I would suggest manually add The funds to my account on the 1st.
Geez, I have to keep pointing this out to you blackma team members - WHY would anybody want to add funds to YOUR account!?!? 😉 🤣
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01-30-2020 03:05 PM
Thanks for the update. To protect yourself from autopay failure. If your cycle is on the 2nd. I would suggest manually add The funds to my account on the 1st.
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01-30-2020 03:03 PM
Thanks for update
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01-30-2020 02:56 PM
Thank you for the update
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01-30-2020 02:52 PM
Thanks for letting us know.
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