Because its no-frills here and the staff are mostly probationary new highers for Telus, that's why the leadership here changes often since they all eventually get promoted, so the general upkeep here tends to fall apart, all public is a third-tier bait provider to get people to be a part of the Telus family, the point, in the end, being they will eventually convince you to pay more switching to one of their other brands, but since that hasn't been happening as much as they'd like they've been changing things here so it does happen, or make them more profit in the end.
