They fixed mine now as well. Suggest doing the direct message vs create a ticket, that was what they replied to. Good luck to everyone still dealing with this.
My data is working, I didn't test this before. Still no voice or text though. "Sorry, your current plan does not include text messaging. To update your plan to include texting and for info about your account visit selfserve.publicmobile.ca"
Yes the auto charge showed both on my PM account and my credit card. I've made a manual payment on top of this (now 2 charges on card), it didn't fix the problem.
This is still not resolved for me, more than 24h without service now. I've tried all the suggestions on here. Opened another ticket, waiting for response. This is brutal. Get what you pay for I guess.
