01-06-2021 10:05 AM - edited 01-26-2021 06:49 PM
Promotion has expired.
Hey Community,
For a limited time only, new customers can get their second month free when they activate on any plan online. (Plus an additional 5GB of free data when they activate on select plans!)
This offer is available to new customers only. Rules and conditions apply.
5GB Free Data Plan Eligibility:
*Second month free promo applies to new activations on all plans.
How to Get this Offer:
How to Activate:
To learn more about Public Mobile, click here.
- The Public Mobile Community Team
01-07-2021 01:18 PM
I didn't receive any confirmation email either - the offer stated that the email entered would be the one the deal was applied to, so I'm assuming it will be eligible. It would have been ideal if there was some form of auto-generated confirmation, for sure.
01-06-2021 11:11 PM
Will spread the good news out!
01-06-2021 09:07 PM
The 5 GB remains until it's consumed. It does not expire or renew. Whether or not it would be removed with plan changes is usually indicated in the Terms and Conditions of the original promotion.
01-06-2021 09:05 PM
Hello Support Team ,
so 5 GB stay as long as my account active and I don't change Plan ? or this is like one time Bonus which means this 5GB bonus will remove in Feb.
01-06-2021 08:50 PM
No @goodtogo2019 , that won't work unless you're looking for a 2nd Public Mobile account (unless you have another SIM card, and don't mind losing your phone number)
The e-mail has to be pre-registered for the promotion, THEN activation follows using the same e-mail pre-registered for the promotion.
You might try asking the moderators (if you ask really nicely) if they might grant you the opportunity.
To contact a moderator, there are 2 methods:
Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.
01-06-2021 08:46 PM
I am new to Public Mobile & just set up a new account two days ago. Now I have received an email with a New Year Savings offer. In order to take advantage of this it seems I have to go through the whole activation process again with my SIM and Credit Card info. Is this correct?
01-06-2021 07:29 PM - edited 01-06-2021 07:32 PM
Yes, absolutely, cheers - I'm just worried that I'm still getting the marketing "sign up now or miss the credit" emails. I got my referral credit already, so I guess the system's not smart enough to stop those marketing emails when the user has already created a new account. 🙂
01-06-2021 07:27 PM
@4mp3rs4nd Eligible customers will be credited the 30-day rate plan amount within 30 business days of activating. These credits will count towards your next plan renewal.
01-06-2021 07:24 PM
I signed up for this offer and then signed up / activated using the same email last week. However, I'm still getting emails prompting me to activate before Jan 15 to get the deal, and it doesn't show up on my account. Can someone help me out?
01-06-2021 05:59 PM
Hi I have bought two new sims and activated from store .. how to check if store representative has enabled both offers on my account or not?
01-06-2021 05:29 PM
Question:
I submitted my email address on PM’s home page, then I activated my sim a day after, but the confirmation email arrived 2 days later.
Will I still be able to get the one month free?
01-06-2021 05:27 PM - edited 01-06-2021 05:28 PM
Recieving the confirmation email is not contigent to recieving the promotional offer. As longvas you have submitted your email prior to activation and recieved the pop up confirmation immediately following the email submission you will qualify for and recieve the 30 day credit and 5gb data bonus. It will be applied to your account within the next 30 days.
01-06-2021 05:21 PM
Hey there, I activated my SIM when I got it making sure it was after I submitted my email that I used to sign up to be eligible for the 5G bonus. I'm not sure if I recieved the confirmation email before activating though as I thought i would just need to submit the email first then activate. Should I be concerned this won't be applied? And if it doesn't is there a way to fix it? 😞
01-06-2021 05:20 PM
Hi,
I don't have time to read through the entire thread to find the answer.
I just received an email about the free month, but I already activated on Dec. 30. When I click to activate, it brings me to the account setup page, which I've already completed. Am I not eligible for this? Thanks.
01-06-2021 05:17 PM
@Greyz wrote:
@kb_mv wrote:@Greyz My bad, I'll go change that, the conditions say :
"The 5GB one-time data bonus will be applied to rate plans of $25/month or more. Bonus data will expire if account becomes inactive or the rate plan is changed."
I see that in the conditions too. Thanks for following up.
@Greyz Apologies for the wrong info.
01-06-2021 05:16 PM
01-06-2021 05:13 PM - edited 01-06-2021 05:17 PM
@Greyz wrote:
@kb_mv wrote:The $15 plan is eligible for the free 2nd month. Just not for the free data.
Easy enough to sign up for the $25 plan, get the second month free and the 5 GB free data, then downgrade to the $15 plan.Can we really do this? If we downgrade to the $15 plan on the third month, the 5GB free add-on won't be lost from our account?
@Greyz My bad, I'll go change that, the conditions say :
"The 5GB one-time data bonus will be applied to rate plans of $25/month or more. Bonus data will expire if account becomes inactive or the rate plan is changed."
01-06-2021 05:00 PM - edited 01-06-2021 05:01 PM
@kb_mv wrote:
The $15 plan is eligible for the free 2nd month. Just not for the free data. Easy enough to sign up for the $25 plan, get the second month free and the 5 GB free data, then downgrade to the $15 plan.
Can we really do this? If we downgrade to the $15 plan on the third month, the 5GB free add-on won't be lost from our account?
01-06-2021 02:59 PM - edited 01-06-2021 09:12 PM
@Okokokokokokok wrote:Is the 5GB Additional data a one time bonus, or ongoing?
In theory, would the $25/month plan with autopay end up having 6GB total (5GB bonus + 500MB + 500MB Autopay) indefinitely with this promotion? Or just receive the 5GB add on for a single month before it falls off?
The 5GB bonus is one time. You can keep it until the data in it gets consumed.
01-06-2021 02:56 PM
Is the 5GB Additional data a one time bonus, or ongoing?
In theory, would the $25/month plan with autopay end up having 6GB total (5GB bonus + 500MB + 500MB Autopay) indefinitely with this promotion? Or just receive the 5GB add on for a single month before it falls off?
01-06-2021 02:38 PM - edited 01-06-2021 09:10 PM
@Lucashart09 wrote:I activated and did not receive the additional 5gb of data.
If all conditions were mer, you'll receive the data within 30 days.
01-06-2021 02:37 PM
I activated and did not receive the additional 5gb of data.
01-06-2021 02:17 PM
But my account shows next payment will be on January 29 from my auto pay.
01-06-2021 02:15 PM - edited 01-06-2021 09:08 PM
@MK5 wrote:so, is that two months (first and second) free? When I activated my line on December 30, I was told first month is free. I enrolled for autopay and I have been charged $25 for that plan and that doesn’t show in the balance. Please let me know if that will be adjusted in the following months?
Sorry, but the first 30 days will be full price. You'll only receive one free 30-day plan. Your activation was from a previous promotion, but you'll receive any credits that you're eligible for within 30 days of activation.
01-06-2021 02:14 PM
so, is that two months (first and second) free? When I activated my line on December 30, I was told first month is free. I enrolled for autopay and I have been charged $25 for that plan and that doesn’t show in the balance. Please let me know if that will be adjusted in the following months?
01-06-2021 01:12 PM
@Anonymous maybe PM considers it 30 'business' days because every day for them is a business day?
Still, I do see your point - may be misleading for the Mon-Fri working crowd.
01-06-2021 12:12 PM
Great news, I will spread this news to my friends that have been sitting on the fence.
01-06-2021 11:43 AM - edited 01-06-2021 11:44 AM
@Staliger wrote:@Catherine_T Great news as always. Ah, I wish someday there was a similar promo for current users. Something like "successful payment on-time for 12 months in a raw? Get GM/mins/month free!". Wishes, wishes...😁
We already do. Two Decembers in a row with freebies for existing customers. Two summers ago a freebie. Last summer some freebies for some. The loyalty reward etc. And on the very odd occasion a promo plan that anybody can change to. But that's admittedly rare.
And the copy/paste strikes again. @Catherine_T : It's not 30 business days. That would make it impossible to enjoy the credit for the first renewal.
01-06-2021 11:39 AM
@Catherine_T Great news as always. Ah, I wish someday there was a similar promo for current users. Something like "successful payment on-time for 12 months in a raw? Get GM/mins/month free!". Wishes, wishes...😁
01-06-2021 10:48 AM
I just noticed that myself when I went to sign up?