I would like to check on how can I use the paid $15 for International calls. After I paid it and tried to call, it says that I don't have access for International call.
Appreciate your help on this.
Buying an add on is a 2 step process. You added the funds. You now have to go back in and make the purchase.
Tutorial on add on purchase: https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/HOWTO-Purchasing-Add-ons/m-p/198974
Having checked the other cell plans available in Canada, Public Mobile has out done itself with these new long distance add-ons.
If I have existing (old LD minutes) and buy these new ones -- let's say I buy the US LD -- which gets used up first if I call a US number? Will the US only bucket get used up first so I can still keep my old International minutes for when I make international calls?
The old add ons will be used first but they will allocate depending on your add ons on the account. So as long as you have a new or old US calling add on then the 400 min old international add on will not be used for US calling. But it has been reported that the old add on works for the new long distance countries on the list.
Maybe in there next round of negotiations. Best sign up some friends and family to increase demand. You can add it to the wishlist and maybe yours will come true!
Positive they finally starting to bring back more countries
Negative the system is very confusing, some of the bundles and cost per minute don't make sense (esp when real world rates are within pennies of each other)
More choice is a good thing overall and inclusion of some countries should help