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Great Neighbour / Super Voisin

Re: [Issue Resolved] Plan data not renewing

Thank you

Great Citizen / Super Citoyen

Re: [Issue Resolved] Plan data not renewing

would you able to solve the issue of inability to sent text as well. thank you
Great Citizen / Super Citoyen

Re: [Fix in progress] Plan data not renewing

I have this issue since May 1st. No response so far.
Good Citizen / Bon Citoyen

Re: [Issue Resolved] Plan data not renewing

 My data still does now work. I have rebooted and made sure my data in

Is active in phone settings.

 

 

Good Citizen / Bon Citoyen

Re: [Issue Resolved] Plan data not renewing

Hope this gets fixed as soon as possible 

Great Neighbour / Super Voisin

Re: [Issue Resolved] Plan data not renewing

By the solution being implemented, does this mean that the issue is currently solved? Or on its way to be, with a specific solution identified? I am still unable to use my plan data (May 12) although I am able to use some Add-On data.

Great Citizen / Super Citoyen

Re: [Issue Resolved] Plan data not renewing

If you have Data issue, It may be related to APN setting.
Good Citizen / Bon Citoyen

Re: [Issue Resolved] Plan data not renewing

Apn settings don't change suddenly.

And yes I have verified the settings . Everything is unchanged 

Mayor / Maire

Re: [Issue Resolved] Plan data not renewing

@ashiskhadka51 @dmannk @Jessmir88 

According to Public mobile, this issue is "resolved."  If you are still having issues with plan data not renewing, you should contact moderator.

 

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

Great Citizen / Super Citoyen

Re: [Issue Resolved] Plan data not renewing

I have sent and no response after a week.