03-13-2019 09:30 AM - edited 04-23-2019 09:01 AM
Update as of April 23, 2019: This plan is now expired.
Hey Community,
Starting March 13, 2019, the $30 for 500 MB Data at 3G speed plan will now be available for $25 per 30 days - for full plan details, check it out below:
Plan details:
How to Get This Offer:
New customers |
Current customers |
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To learn more about Public Mobile, click here.
-Public Mobile Community Team
FAQ
Question |
Answer |
I’m already on the $30 500 MB 3G Data plan with Unlimited Talk & Text. Do I need to do anything to get my rate plan to $25/month? |
The plan price will not update automatically. To take advantage of the new price, you will need to follow the instructions outlined above in “How to get this offer” and read the “Current customer” section. |
I chose to switch to the $30 500 MB 3G Data plan with Unlimited Talk & Text on my next renewal date. Will my plan’s price automatically change? |
If you had requested to change your plan before this new pricing was announced, you will continue to pay $30 per 30 days. The plan price will not update automatically. To take advantage of the new price, you will need to follow the instructions outlined above in “How to get this offer” and read the “Current customer” section. |
Will I keep the same plan forever? Will my plan change? |
Please refer to our Terms of Service for more information about our plans. |
03-16-2019 07:59 AM
Thank you!
03-16-2019 03:06 AM
@hang83 wrote:We switch over to Koodo since Oct 2017! How do I contact a Mod to get the number off the system so I can re-register the account?
Thanks,
Because the account has been made inactive as the number was ported to Koodo, the old account is still listed in the database, and a new account will need to be created with a new SIM and a new email address. There is nothing that can be done to reopen the old account, nor to use the old SIM.
After the new activation, the email address can be changed back to the previous address with the help of moderator assistance.
03-15-2019 11:18 PM
@hang83 wrote:We switch over to Koodo since Oct 2017! How do I contact a Mod to get the number off the system so I can re-register the account?
Thanks,
Moderators can be contacted by going here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
03-15-2019 11:16 PM
We switch over to Koodo since Oct 2017! How do I contact a Mod to get the number off the system so I can re-register the account?
Thanks,
03-15-2019 11:10 PM
Yes. You can do online. Regarding old SIM card I am not sure. It might work if you know login details of old PM account along with pin.
03-15-2019 10:52 PM - edited 03-15-2019 11:01 PM
@hang83- How long has your mother been away from public mobile? If less than 3 months, the account would still be open - unless you transfered the phone number (which i would guess you did).
Why don't you simply take a new number when registering the SIM, and transfer her number afterwards, once the account is set up. That way you could take advantage of the 25$ renewal bonus that ends on Monday. Her number transfer can be done after that.
Edit: Note that if your mother was on Koodo prepaid, there is no way for you to transfer her number yourself. You would absolutely need the help of a moderator.
03-15-2019 10:47 PM
My mom was with PM then we switch over to Koodo. Now we want to switch to this PM plan but somehow her number is still in PM system. Everytime I try to create an account with her number I get this error message "The phone number entered is invalid or you may have created your profile already", anyone here can help me with this? Can you delete the number, so we can start fresh?
03-15-2019 08:52 PM
Hi @sebby,
Yes, you will be eligible to all the the rewards!
You can find here the official post and right here all the info regarding the rewards.
Camelia_M
03-15-2019 08:15 PM
Just changed over today. I was a legacy member, will I now be eligible for loyalty rewards? I have been with PM for about 8 or 9 years
03-15-2019 08:02 PM
@sebby wrote:Thanks @Alan_K I made the switch today. Moreover they said that because I am legacy customer I will get $4 back and an additional $2 each month, thus bringing my total to $19 before tax. Crossing my fingers that this will work out
Nice! Must have been with them for 4 years then eh? Pretty sweet.
03-15-2019 07:57 PM
Thanks @Alan_K I made the switch today. Moreover they said that because I am legacy customer I will get $4 back and an additional $2 each month, thus bringing my total to $19 before tax. Crossing my fingers that this will work out
03-15-2019 05:26 PM
don't change until you finish your cycle. Otherwise you will forfeit. Just set to change it next renewal.
03-15-2019 03:22 PM
@CcM wrote:But I already paid $40 for this month, don't want waste it...
When you go to Change Plan, select 'Change on next renewal'. That will lock in the price.
03-15-2019 03:22 PM
just choose the option to change at renewall
03-15-2019 03:20 PM
But I already paid $40 for this month, don't want waste it...
03-15-2019 03:18 PM
@mh1983 wrote:Switched as soon as I saw this one pop up. Amazing plan and deal! Will be telling a few people about this one. Thanks, Public Mobile!
Me too.
03-15-2019 03:17 PM
Switched as soon as I saw this one pop up. Amazing plan and deal! Will be telling a few people about this one. Thanks, Public Mobile!
03-15-2019 02:04 PM
@Lieux wrote:
@publicmobilesir wrote:I want to be a deputy mayor. How do I become a deputy mayor
You will need patience...and work on this community!! Read threads and learn how it works and help others...There is different step before a mayor...
@publicmobilesir...patience my good citizen, patience.
The hierarchy of titles on PM is mostly cause for entertainment...though clearly Deputy Mayors are the most valuable
03-15-2019 01:59 PM
@publicmobilesir wrote:I want to be a deputy mayor. How do I become a deputy mayor
You will need patience...and work on this community!! Read threads and learn how it works and help others...There is different step before a mayor...
03-15-2019 01:56 PM
I want to be a deputy mayor. How do I become a deputy mayor
03-15-2019 01:55 PM
03-15-2019 01:52 PM
@CcM wrote:May I ask how long this offer will last?
Only the gods and public mobile executives know
03-15-2019 01:51 PM
May I ask how long this offer will last?
03-15-2019 01:39 PM
This is by far the most popular price point among friends with PM...now they get some data! Between this plan and the $15 plan, I think we might need to brace ourselves for another influx of people joining PM...
03-15-2019 11:51 AM
@favdylla, go to My Account. On the overview page, click the link for 'see my plan details'.
On the following screen, you'll see a note about a future date plan change is scheduled.
03-15-2019 11:50 AM
Hands down, this is the best plan in the market for the price!!!
Thank you PM 🙂
03-15-2019 11:35 AM
Hi! This is really very good plan for me and those who do not use too much data. I changed a few days ago, to be started on my renewal date, march 19. But I do not see it on the web. Can you verify it and let me know please! Or can I go and do it again?
03-15-2019 08:01 AM
great! Thank you!
03-15-2019 07:58 AM
@RobertWesley wrote:If I sign up for this plan do I forfeit my $10 a month for 6 months credit that I received for signing up last month?
Yes you will loose it if you choose it now... but you can choose it for the next renewal date and if you are ready you can have it or you can wait and decide to choose to wait for the next renewal date....etc... you have a selection button in your self serve account to do that.
03-15-2019 07:36 AM
yes you do, that was for plans over $30.00