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Mayor / Maire

Re: FLASH SALE! From October 27 to 28 - Get a SIM + your next 30 days of service for $0 in-store!


@LisaPrincess wrote:

good evening i was apart of the flash sale in Sept 15 and 16. i came into the wow store on the 15th and activated a 30 day plan i did not recieve my next 30 days free. i called the store that i went to and talked to them a few times and then they told me to come here for help. what do i do about getting my free 30 days.


 @LisaPrincess:

What does your Available Funds say?

So 10 days ago now, did you pay from a credit card or other method?

Or did it somehow renew?

If you look back at your payment history you should see the plan amount in there. It simply goes into your account. Then the renewal draws from there first.

Mayor / Maire

Re: FLASH SALE! From October 27 to 28 - Get a SIM + your next 30 days of service for $0 in-store!

@LisaPrincess  if you are sure you  were eligable for the promo, and no credit was received withing 72 hours,  then you need to contact the mods with the details of your activation (date location etc...)  details on contacting mods is below. reply time is 72+ hours.

 

How can you get help with your account, activation, or service?

In your message please include:

  • PM Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue

Don't know your pin?--provide any 3 of the following:

  • Complete mailing address, Email address, Alternate phone number, Date of birth, Last top up date & amount

How long until they reply?:

  • Office Hours: Mon-Fri 9am to 9pm, and Sat-Sun 9am to 7:30pm [Toronto Time].
  • Messages are replied to during business hours and in the order they are received
  • Typical response time is between 1-3 hours, but can be up to 48 hours.
  • There is no need to send multiple messages.

 

 

Oracle

Re: FLASH SALE! From October 27 to 28 - Get a SIM + your next 30 days of service for $0 in-store!


@z10user4 wrote:

@LisaPrincess wrote:

good evening i was apart of the flash sale in Sept 15 and 16. i came into the wow store on the 15th and activated a 30 day plan i did not recieve my next 30 days free. i called the store that i went to and talked to them a few times and then they told me to come here for help. what do i do about getting my free 30 days.


 @LisaPrincess:

What does your Available Funds say?

So 10 days ago now, did you pay from a credit card or other method?

Or did it somehow renew?

If you look back at your payment history you should see the plan amount in there. It simply goes into your account. Then the renewal draws from there first.


It looks like she went in back in September so the credit should have been applied no later than Sept 18.  I am think that she is here now because she had to pay for her second month and when the charged showed up on her credit card that is when she went back to WOW and now they have told her to come here.

 

@LisaPrincess, hopefully you have sent a private message to the moderators and hopefully they will get back to you with your credit for a free month before your next renewal.


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click here to private message a Moderator *
Good Citizen / Bon Citoyen

Re: FLASH SALE! From October 27 to 28 - Get a SIM + your next 30 days of service for $0 in-store!

This is a very good deal.  I signed up for the first time last weekend under the same deal.  Just be aware that to get the "next 30 days free", you must sign up for a 30 day plan.  There is no "next 30 days free" deal for a 90 day plan.  I made that mistake last weekend.

Town Hero / Héro de la Ville

Re: FLASH SALE! From October 27 to 28 - Get a SIM + your next 30 days of service for $0 in-store!


@mimmo_L wrote:

Seem like every weekend there is a flash sale. Why not just make it perminant Smiley Happy





Then iPM is not attractive to compete with other providers
Good Citizen / Bon Citoyen

Re: FLASH SALE! From October 27 to 28 - Get a SIM + your next 30 days of service for $0 in-store!

public mobile.pngGreat cell phone plan $50, no set up fees and free SIM card available TODAY and TOMORROW only . Just be aware that to get the "next 30 days free" (after 30 days), you must sign up for a 30 day plan. There is no "next 30 days free" deal for a 90 day plan. Public Mobile is owned by Telus so you get nationwide coverage wherever you would get Telus - Telus is one of the big three so coverage is not an issue (Stay away from Freedom Mobile). I get $1 off per month if you use my number as a referrer (604) 694-2501 and I think you get a $10 credit to your account. https://productioncommunity.publicmobile.ca/…/FL…/m-p/290475

I recommend going to London Drugs if you live in Western Canada. The one at Robson and Bute is the one I used and recommend - 1187 Robson street, Vancouver.

I signed up last weekend for the same deal.There are a few drawbacks that you should be aware of

1) It is 30 days NOT a month


2) It is a pre-pay service so you have to pay ahead and ensure there is enough in your account at renewal date or set up autopay via a credit card - you can and should do that - you'll save $2 a month if you do that.

3) There is no live support - all questions are handled online ONLY.

4) To get all that data, 8GB per 30 days, you get only 3G speeds. 3G is still plenty fast - you can watch 1080p video with 3G. If you really need LTE, you can select that option, but it will cost more - absolutely unnecessary for me.

5) The ONLY potential problem, as far as I can see, is when you change your service initially to Public Mobile when you go in the store, e.g. London Drugs. You have to be on the ball for this. Although not required, I recommend printing your bill from your current provider with your account number and address on it and bringing it with you to the store. They are going to give you a new SIM card and port your old number to that SIM card so you can keep the same number. Your time in the store is about 15 minutes - sign some stuff and set up payment etc. but it takes about 30 to 60 minutes to "port" your number to Public Mobile and to your new SIM card (you don't have to wait around for this at the store). That process should go smooth but if it doesn't, go back to the store. Don't deal with it online. At London Drugs, they have a direct line to Telus (Public Mobile) to fix porting issues and activation issues. I call it the "bat phone", but it's ONLY for porting and activation issues. Ask them at the store if they have a "bat phone". If they don't have a "bat phone" go to another store that does.

Good Citizen / Bon Citoyen

Re: FLASH SALE! From October 27 to 28 - Get a SIM + your next 30 days of service for $0 in-store!

Went today to The Mobile Shop(Loblaws) in London, ON across from Masonville Mall and the store clerk was aware of the free sim card but he did not see any free second month.   Is this just automatically applied if activated in store or do they have to enter some promo code.   Didn't sign up will try another location.

Model Citizen / Citoyen Modèle

Re: FLASH SALE! From October 27 to 28 - Get a SIM + your next 30 days of service for $0 in-store!


@dmbcanada wrote:

Went today to The Mobile Shop(Loblaws) in London, ON across from Masonville Mall and the store clerk was aware of the free sim card but he did not see any free second month.   Is this just automatically applied if activated in store or do they have to enter some promo code.   Didn't sign up will try another location.


The 30 days free will be applied toy your account after activation.

I wouldn't worry if the instore clerk isn't aware of it. As long as you sign up instore and get the free sim then you can always request the 30 days free later if it is not automatically applied to your account.

Good Citizen / Bon Citoyen

Re: FLASH SALE! From October 27 to 28 - Get a SIM + your next 30 days of service for $0 in-store!

So signed up my family and I this afternoon, all went smoothly except my phone ended up being locked due to an issue with "unlocked"  Samsung phones from Costco becoming locked after using one carrier.    So I messed up my phone and now have to wait to get a Network sim PUK code from MODS.  Person in store was clueless and so was the PM person he called from store, thank goodness for this forum.  Hopefully this is resolved quickly by the MODS.

Mayor / Maire

Re: FLASH SALE! From October 27 to 28 - Get a SIM + your next 30 days of service for $0 in-store!

@dmbcanada try contacting Samsung directly.  There have been a couple instances this week where that solved the problem.