10-19-2018 05:38 PM - edited 11-22-2018 03:22 PM
Update as of October 22, 2018: This plan is now expired.
Hey Community,
Effective October 20, 2018 until October 21, 2018 at 11:59PM ET, we are offering a SIM card and your next 30 days for $0 when you activate a 30-day plan in-store at participating retailers! This will be applied as an account credit and the offer is available to new customers only.
How to Get this Offer:
To learn more about Public Mobile, click here.
-Public Mobile Community Team
10-20-2018 10:16 AM
Can I activate the $10 plan ($8 after auto pay) in stores with this promotion and still get the $10 and $1/30 day referral bonus?
10-19-2018 09:02 PM - edited 10-19-2018 09:03 PM
@mcs11 wrote:My kid and I moved over to Public Mobile on the last couple of these flash sales, for which we are grateful. The kid needed a phone & a plan, and I needed to get away from my old carrier. We did have some initial issues with my kid's phone number, and we were lucky enough to get a very quick response (within 24 hours). I really love these sales, I love the good-value plans that are being offered, but I do admit that the recent trend toward customers waiting a long time for assistance makes me a little more reluctant to refer family & friends over in case they run into issues. I was willing to deal with any problems, but it's another thing to ask anyone else to deal with it unless they are reasonably patient and/or tech savvy. Just some feedback for Public Mobile that despite the strong community, they still need to be able to support customers when there are legitimate technical issues.
There should be none but BE PREPARED is an answer to managing activation woes.
10-19-2018 09:00 PM
@IWorkForRogers wrote:Refferals still applcable when activating in store?
Yes. Just remember to ask for your friend's number to be added as the referral during activation.
10-19-2018 08:55 PM
Refferals still applcable when activating in store?
10-19-2018 06:54 PM
I have to ask, what is a select Koodo Authorized Dealer?
is it the kiosk in the middle of the floor in my mall? The mall in the next City from me? Or is it like the voucher locations that no one can faithfully search out because the system still mostly fails when I attempt to use it. Please note, I haven’t searched for a voucher location as I do not require one at this time.
10-19-2018 06:31 PM
Good to know
10-19-2018 06:31 PM - edited 10-19-2018 06:32 PM
My kid and I moved over to Public Mobile on the last couple of these flash sales, for which we are grateful. The kid needed a phone & a plan, and I needed to get away from my old carrier. We did have some initial issues with my kid's phone number, and we were lucky enough to get a very quick response (within 24 hours). I really love these sales, I love the good-value plans that are being offered, but I do admit that the recent trend toward customers waiting a long time for assistance makes me a little more reluctant to refer family & friends over in case they run into issues. I was willing to deal with any problems, but it's another thing to ask anyone else to deal with it unless they are reasonably patient and/or tech savvy. Just some feedback for Public Mobile that despite the strong community, they still need to be able to support customers when there are legitimate technical issues.
10-19-2018 06:08 PM
Still no service for me after 11 days. Waiting on day 5 for reply from moderator team.
10-19-2018 05:54 PM
@Anonymous, Although I agree that the problems need to be fixed, most businesses will opt to getting more paying customers over spending money fixing issues. If you get 100 new customers, but lose 10, you are still better off (at least in the short term). Eventually, the bad reputation could kill you, but not initially.
10-19-2018 05:50 PM - edited 10-19-2018 05:51 PM
@Anonymous wrote:Criminy crapperjack! Idiot proof the problems many people seem to have with porting or changing plan or renewing after suspension or immediate plan change etc ad nauseum. And let's not forget the password reset.
aka: have a seamless, trouble-free, working, functional, online, self-serve system.
All of that BEFORE we attract more customers.
@AnonymousNot only this but add in recent problems with some of the customers waiting FIVE days for moderator response time.
10-19-2018 05:43 PM - edited 10-19-2018 05:49 PM
Criminy crapperjack! Idiot proof the problems many people seem to have with porting or changing plan or renewing after suspension or immediate plan change etc ad nauseum. And let's not forget the password reset.
aka: have a seamless, trouble-free, working, functional, online, self-serve system.
All of that BEFORE we attract more customers.