@barndoor
A free second or third month credit is a pretty standard promotion here sometimes excluding the $15 plan or both the $15 and $25 plans. But building up to black friday and the holiday season the promos get a little sweeter culminating with usually a free month credit and a 5gb data add on sometimes with a free sim card and the "more the merrier" campaign free gifts from pm should they choose to continue this holiday tradition.
Why shouldn't a cheaper plan get a credit? It's essentially a BOGO FREE. So one $50 plan customer trumps two $25 plan customers? Quality beats quantity? The more you have to spend the more you get for free? Sounds like the rich get richer and the poor get poorer.....like a Conservative's economic stimulus plan of tax credits, tax holidays and tax write offs. This benefits only one segment of society those who least need extra cash in their wallets and bank accounts while those who most need a break on price get diddley squat. Disposable income level should not be the basis for customer retention rather diversification yields a reliable steady income source over the long run.
Public Mobile should be cautious straying too far from their core values that is their customer base. The less they spend on their loyal and passionately enthusiastic, volunteer marketing, sales and customer service staff more has to be spent on real employees that can be 100 times more expensive, far less informed and have a much higher turnover rate than the worst provider's customer churn rate.
What has happened to Public Mobile's irreverent bi-monthly contests, innovative and inclusive customer feedback threads? Collaborative referral bonus drives? Unique marketing promotions that created industry buzz resulting in free advertising and kept their competitors off balance and scrambling to keep market share? Boring, bland and predictable is a good way of becoming lost in an ever increasing field of resellers and standardized plans.
