Community

Woomera · 04-03-2023

I showed a friend the $15 / month plan yesterday which showed Unlimited talk ...screenshot attached . Signed them up today and it appears there's 100mins in their plan ? Which is correct ?

Woomera · 04-03-2023

I've been a Public Customers for many years , prior to the new Rewards program . There USED to be a list if referred friends in my account but I can't locate it with the new layout. I have NOT clicked the REWARDS link on the new home page because I ...

Woomera · 09-25-2022

Hi..Happy Public user for many years. Despite being well within the coverage area , I have issues connecting at times at my home. Away from home, all is well so clearly I'm in a bit of a dead spot. A neighbour is a Telus customer and usually has 1 b...

New User Dialling Issue · 03-03-2021

Just signed up a new Public subscbriber . Phone number seems to have ported successfully.Text works fine ...she can call me , but when I dial her number I get " The customer you are calling is unavailable at the moment ..please try again later " ...t...

Woomera · 07-05-2020

I have a new unlocked phone . Do I need to do anything other than insert the SIM ?Does any info in the account profile need to be updated ?Thanks 

Woomera · 04-03-2023

I see that ...it wasn't that way yesterday ...very frustrating and embarrassing when trying to set up a new account

Woomera · 04-03-2023

Hey ..don't trying to be difficult , but where do you see the Unlimited incoming ? To me 100 Canada Wide Talk means 100 mins in TOTAL ...incoming and outgoing ?

Woomera · 04-03-2023

I understood 100 OUTGOING and unlimited incoming but user hairbag1 above says 100 out and unlimited incoming as well but to me I would assume 100 in total ?

Woomera · 04-03-2023

It's annoying ...I've signed quite a few people up over the years and as far as I remembered , the $15 plan was 100 mins OUTGOING and unlimited incoming . The screenshot I posted from yesterday clearly shows Unlimited for both.

Woomera · 04-03-2023

the screenshot above shows Unlimited Canada wide minutes for $15 , the same as my $25 / month plan which is unlimited outgoing and incoming

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