My cell service stopped working today. When I logged in to PM I saw the following message...It wasn't me. Has anyone had a similar experience? I was able to resume the service and it asked my if I wanted to activate with a different SIM card. I said...
Just a heads-up to be careful when switching plans. I opted to delay the switch until my normal billing date. I switched from the $120 for 3-month plan to a monthly plan of $40. It's the same price but more data... no brainer. Well it looks like when...
Last charge to my credit card was full price for my plan. I lost my $18 in credits. My account shows the credits but looks like they wern't applied. Can a moderator help me sort this glitch out and issue me a refund? TIA, Mike
Thanks dabr. I should have left the credit there as you suggested. Hindsight is 20/20. By the way, a CS agent credited me back my $9 rewards to use next month. all is well.
I reactive it myself by clicking the "Resume Service" button. My balance owing was $0.00It renewed automatically today as per my new billing cycle however, now I'm missing my $9 in rewards.
I found out that your service is suspended when your CC company pulls charges back. PM overcharged my when I switched from a 3 month plan to a 1 month plan and I initiated an overcharge dispute from the CC side. Now PM says I own the $10.40 but can't...
