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DarkPhoenix

I have no cell service and am unable to login to My Account. I've been waiting since Friday afternoon and have not had any response from CS_Agent. How long does it take to get a response?LOL I just got a email from PM saying my account is put on hold...

DarkPhoenix

Help I have no phone service. I'm connected to public mobile but cannot make or receive calls. Android says no internet even though phone says 5G.Also cannot connect to My Account. After login and 2FA I get a forbidden message.Not sure how I'm suppos...

DarkPhoenix

Yes I'm a new subscriber that ust ported their number over. The porting was done successfully on Friday as I responded yes to my old carrier to transfer the number and received a text message saying the transfer was successfully completed. I inserted...

DarkPhoenix

Thankyou, I already sent the message on Friday and a update on Saturday.Ive tried using the app on the phone and the website on the phone/tablet/PC. And have rebooted my phone multiple times. Nothing helped.

DarkPhoenix

I'm having the same issue. Looks like PM is having some issues as there's a few other messages here with the same issue.

DarkPhoenix

It's a physical sim that I purchased at Telus. The phone was rebooted after inserting the PM sim

DarkPhoenix

It's a physical sim and it is connected to PM. Android recognizes the connection to PM and has assigned me my ported number. I can make an outgoing call but it gets dropped right away. For data the phone shows 5G, but I cannot connect to anything

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How long does it take for CS_Agent to respond?

No service and cannot login to my account

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Re: Forbidden A1 login issue

Re: No service and cannot login to my account

Re: No service and cannot login to my account