Agree! This is the same practice with many, many other loyalty programs (Airmiles, Aeroplan, credit cards, etc, etc). I just redeemed this morning for a statement credit.
@mxw291 Yup, it should be seamless and you'll same phone and data as in CAN with no extra fees. Just make sure your data roaming is on. Depending on your phone you may want to manually select the coverage to AT&T of T-Mobile and turn down speed from...
@Anotherpaul778 I have the same issue, am on the $34 CAN/US plan and wanted to change to the $29 CAN/US/MEX 10GB plan. The only new MEX plans available for me are the $35/$45/$55. I contacted CS_Agent support a few times and they told me that it was ...
@miKe00 On the calling question it should included similar to the current legacy CAN/US plan (ie: able to call the US while in CAN, and while in the US can call within the US and back to CAN). Would presume the calling features including MEX are the...
@TerenceA The calling features are the same. I think they got lazy and didnt include in the plan descriptions when you log into your account, but they are shown on the marketing part of their external website.