Visiting the US

[mxw291]

This is my plan. I just landed in Florida? I can use my phone and data without extra fees right? 

[Colbydog · Accepted solution]

@mxw291 

Yup, it should be seamless and you'll same phone and data as in CAN with no extra fees.  Just make sure your data roaming is on. Depending on your phone you may want to manually select the coverage to AT&T of T-Mobile and turn down speed from 5G. In my experience so far (Washington State, Hawaii) I've left settings on my phone to auto and didnt have any issues (in fact was Verizon for most of Kauai trip). 

Also, ignore the text from PM when you connect. It says you need a US roaming add-on. That's a generic message to all PM users, and not targetted to those with the US plan already. 

[dwh1]

You won't have any charges, correct. Your plan covers service in the US - and at any rate, PM is a prepaid service so there would never be extra charges.

As for getting it to work, just make sure you have roaming on. If it still doesn't work, try manually choosing a cellular network on your phone.

[Handy1]

@mxw291  Yess absolutely to calm to and from each country using talk text and data no extra charge just be sure when in the U.S. to roaming on in phone settings and best to set phone to 4GLTE not 5G . And connect to T mobile AT&T or Verizon . If your phone or in the PM voLtE whitelist making calls will be difficult and you would have to reply on phone settings to 2G/3G and connect to T mobile @mxw291  and if that doesn’t work you only option would be text now app or what’s app to make calls 

VoLTE white list

https://www.publicmobile.ca/en/on/get-help/articles/volte