Community

GY7802tv · 03-08-2024

I want to switch to a new Public account. Long story don't ask why. I don't want a new plan I just want an entirely new account. I'm currently with Public and I want to stay with Public but I just want a new account. How do I do that?1. Create a new...

GY7802tv · 03-06-2024

My iPhone 14 Pro Max will not switch from 4G/LTE to 5G. I can force it to work but I have to reset the network settings for it to connect to 5G. My wife is with Public and she has no issues. We tested it sitting right beside each other and she is con...

GY7802tv · 06-10-2024

Thanks but this issue has been resolved. It was a PM issue. Their engineers had to go into the back end and change some settings on their network. After weeks of testing and troubleshooting with them they were able to fix it.

GY7802tv · 03-25-2024

FYI - After 3 weeks and a lot of back and forth with PM tech support this is finally resolved. Telus engineers had to get involved and make some changes on their back end. Long story short my phone was connecting to a LTE site every time I came to wo...

GY7802tv · 03-08-2024

Yes. I have rebooted. I have an open case already with CS and another case with PM tech (Robbie). I’ve been working on the issue with him for two days.

GY7802tv · 03-08-2024

Yes. That’s what I did. Purchased SIM from Telus and changed the SIM number on my account.

GY7802tv · 03-08-2024

I tried that also. I was on eSIM. This morning I went to Telus and bought a physical sim and did swapped to the new. No luck.

Community

User Statistics

User Activity

Need a new PUBLIC account. Do I have to port?

iPhone not switching from LTE to 5G

Re: iPhone not switching from LTE to 5G

Re: iPhone not switching from LTE to 5G

Re: Need a new PUBLIC account. Do I have to port?

Re: Need a new PUBLIC account. Do I have to port?

Re: Need a new PUBLIC account. Do I have to port?