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Kanglee · 11-25-2023

Hi, I switched my plan online to $34/20GB plan to be effective at next renewal (Dec 11) last week. I see the black Friday promotional plan $34 for 40 GB @ 5G. Will my upcoming subscription will automatically be 40 GB @ 5G? Even after I selected the $...

Kanglee · 11-18-2023

Hi,I received a text message from PM offering $34/month for 20 GB at 5G speed and I replied 'YES'. I log into my account the next day and I don't see 'Upcoming Plan Change. The same offer is available publicly. Can I change the plan myself after r...

Kanglee · 11-16-2023

I currently have $25 plan with these add-on:two 2GB one-time data bonusestwo 500 one-time Int'l LD bonusesChanging the plan does not impact the add-ons, correct? If I change my plan to $34 20GB 30-day plan, will I still keep the above add-ons?Thank...

Kanglee · 11-25-2023

Thank you all! What I did was simply change the plan again (did not cancel first), and the details for the new plan ($34 40GB) are shown in the Payment page 

Kanglee · 11-25-2023

Thank you.I can see $34 40 GB there 

Kanglee · 11-18-2023

Thank you @DennyCrane Will do it myself 

Kanglee · 11-18-2023

Hi @hTideGnow , I used Incognito mode to login and I still don't see the 'upcoming plan' change.I will just change myself, and will submit the ticket if needed later.Thanks

Kanglee · 11-18-2023

Thanks

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Switching from $34 Plan 20GB to $34 Plan 40GB

Text message offer from PM

Black Friday promotional plan

Re: Switching from $34 Plan 20GB to $34 Plan 40GB

Re: Switching from $34 Plan 20GB to $34 Plan 40GB

Re: Text message offer from PM

Re: Text message offer from PM

Re: Text message offer from PM