11-25-2023 10:30 AM
Hi,
I switched my plan online to $34/20GB plan to be effective at next renewal (Dec 11) last week. I see the black Friday promotional plan $34 for 40 GB @ 5G. Will my upcoming subscription will automatically be 40 GB @ 5G? Even after I selected the $34 plan for 40 GB and proceeded with plan change again this morning, the upcoming subscription info does not state if the $34 plan is for 40 GB or 20 GB.
11-25-2023 10:47 AM
Thank you all!
What I did was simply change the plan again (did not cancel first), and the details for the new plan ($34 40GB) are shown in the Payment page 🙂
11-25-2023 10:40 AM
@Kanglee yay! Glad that you were able to find the plan details! 🙂
It's very reassuring when we get that visual confirming that visual confirmation that we cashed in on an awesome deal
11-25-2023 10:39 AM
@Kanglee Excellent we happy to hear it , and enjoy the extra data 🙂
11-25-2023 10:38 AM
Thank you.
I can see $34 40 GB there 🙂
11-25-2023 10:35 AM
@Handy1 Yeah, my bad, I edited my post but not quick enough. That's what happens when I skim a post lol.
11-25-2023 10:34 AM
@kb_mv No I’m saying if they changed to that plan for next renewal they will see the plan details in payment page like my screen shot
11-25-2023 10:33 AM - edited 11-25-2023 10:34 AM
@Handy1 Edit: disregard, I should read the entire post lol.
11-25-2023 10:32 AM
ho @Kanglee
no it won't changed automatically, they are different plans on the system
Go to My Account and cancel the scheduled change at Change Subscription page first and pick the new plan and schedule again
11-25-2023 10:32 AM
nope. You can cancel the plan change anytime before the date..then select the newer one to change on renewal.
11-25-2023 10:31 AM
11-25-2023 10:31 AM - edited 11-25-2023 10:37 AM
@Kanglee No it won't automatically upgrade you. Go into your account and change the plan for next renewal.
Edit: I should have read the entire post. My bad. You should be good to go.