Community

My mom's on a trip overseas and I wanted to add some international roaming data and minutes for her in case of emergency, problem is whenever I try to log into her account, it prompts a 2 step verification, which I can't do because her cellphone is w...

Am I the only one who's kind of confused as to why PM still makes it's customers use a browser messenger with no way to set notifications to contact Customer Service Representatives? The app is quasi useless for 90% anything you would require to trou...

i just noticed my mms weren't working. I checked my apn setting and reset my network settings and I still can't send mms, I already contacted @CS_Agent but just wondering if I'm the only one

I've been noticing some issues with my outgoing calls lately, like the last 4 or 5 days, they don't always connect on the first try. Saturday I tried calling my parents and the call didn't connect, just waiting 15-20 seconds in silence and the call w...

I was trying to log in on the app and see if there were new plans available but I haven't been able to log in, so after a few tries my account got locked and I waited 1 hour and did a password reset successfully but when I went to log in again I was ...