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AudRus · 05-20-2024

@CS_Agent Help!!!!!!!I changed by subscription last billing cycle in February for the canada-us plan. This morning my credit card was charged for the whole amount and I have thw credit in my account. But it was not applied to the subscription and its...

AudRus · 10-09-2023

So my current billing cycle is August 24 - November 22, so my next bill isn't until November 22. I want to switch my plan tomorrow because one of the promos ends tomorrow (Canada-US 60GB plan). If I change my plan to start tomorrow isntead of renew a...

AudRus · 05-20-2024

So I tested and can make calls, just no data. My account shows suspended because my plan is expired. But I have auto renewal 9n my plan and my cc was charged. Every time I apply the credit it shows it was successful and my account is at a 0 balance ...

AudRus · 05-20-2024

What do you mean does the phone work? No I have no connectivity outside of WiFi. And I'm leaving my WiFi spot in 30 min!!!! I did submit a ticket and I've heard nothing back. This is ridiculous there is no emergency number to call. How the hell is my...

AudRus · 10-09-2023

Amazing thank you! That was my biggest worry, I like the rewards I have now and didn't want them to change 

AudRus · 10-09-2023

Thanks for the info. Ive gone ahead and done the option to change on renewal, though it is a bit annoying that PM doesnt prorate the time you dont use on the current plan. Does complicate the timing on this for me.... I asked above, but do you also k...

AudRus · 10-09-2023

Thanks for the feedback. I need the talk to US more than the data, as that is what I'm using now, had a ton of bonus us-canada talk minutes over the years added to my account at various points that PM gave out that never expired. Ive locked in the ne...

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CC charged but account subscription ended????

Changing plan mid-way cycle

Re: CC charged but account subscription ended????

Re: CC charged but account subscription ended????

Re: Changing plan mid-way cycle

Re: Changing plan mid-way cycle

Re: Changing plan mid-way cycle