I have an active plan and I've had it for years. I even have auto pay and everything is paid up. Why doesn't it still say I don't have an active plan? Please fix your crap
what I mean is I have a plan on the app and it says that it's there and I've already paid. So why does it keep saying that I do not have an active plan? That is weird
I always pay on time with auto pay and I make sure that there is more than enough money in the bank please contact support for me or give me the support link. Thank you
The Agent helped me and I found out my problem. My last name was too long by one letter (my previous last name was not changed because I didn't need to) and the agent said "With the new system updates, we seem to have a limit" but before I was able ...