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Hi, I was offered a new plan after redeeming the bonus data. The data disappeared when my new plan started even though the new plan is $24. Is this normal?

Hi, has anyone tried to get in touch with customer service to see if it is possible to benefit from a plan offered for new activations only even though they are existing customers? My son just got his first phone and his plan is much more interesting...

Hi, my landline is connected to my printer which I also use as a fax (yes, some people still use those) sometimes. When my kids call me on my cell phone, the fax on my printer comes on (we still can talk but over the loud fax sound). Could this have ...