Update 9/19: My service is restored finally!! CS Agent escalated to tech
support yesterday 9/18 (no follow-up since then) and just discovered now
it's working again. So those of you still without service, here's hope
yours will be fixed soon too!! Or...
Mine is fixed now, finally!! My ticket was escalated to tech support
yesterday, so approximately 1.5 days for them to fix it. Not sure what
exactly they did, they never followed up with me. It just started
working again. Hallelujah!
Ah okay, CS Agent also tried resetting my account on their end but still
no luck! So now I'm in the same boat as you, waiting for tech support.
Hopefully they find root cause and come up with a fix soon!
@Patrick92 Any luck getting your issues fixed? I'm having similar
problem. CS Agent ask me to try to change plan again to see if that
works, but I know I'll end up getting charged again on credit card so I
refused. Wonder if you've had any luck with ...
I submitted a ticket, CS Agent reply: "I apologize for the delayed
answer, I handle multiple posts at the same time. I understand this is
an unpleasant situation for you, however, I had the opportunity to check
your account and on our part, everythin...
@jfreeman1212 be careful changing your plan! PM seems to have an ongoing
issue right where people who've made changes are seeing their data
/phone service stop working! I would advise to hold off. Having 3G data
speed is better than having no data at...