For the people that were affected by the March 2023 outage, they can no longer use the conditional call forwarding codes: when you enter the code, it says “unknown request error”. When can this be fixed?
when I make a phone call or receive a phone call with pm, I can’t surf the web at the same time (using the data 3G) is this normal? It only starts working once I end the call. This is not the case with other carriers/ providers - it only happens wit...
They called again…apparently a system wide issue , all brands including Telus and Koodo, and they are trying to figure out how to fix to restore call forwarding including conditional call forwarding for all customers.
PM said the in phone app settings will also not work as they simply send those same codes to the network in the background, and the issue is that their network is now having trouble interpreting those codes.
None are working. PM called me and said that the voice update they did caused the call fwd to stop working across all brands (Telus, PM, Kodoo) for some users who got the update… they are trying to fix for all they said. …date TBD. [ok ............ ...
