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josephruberto · 09-28-2022

I have had this problem off and on ever since I switched to Public Mobile where sometimes people try to text me and it goes to a different person. It shows up on people's phones within the same text conversation that I have received the message but, ...

josephruberto · 02-08-2022

I've been having issues for months with my phone number. I first noticed the issue when people were messaging my android phone and it was being sent to someone on iMessage (which I don't have) and, on a couple of occasions, another person actually re...

josephruberto · 10-05-2022

Thanks for the reply and for reaching out to Tiana on my behalf! Tiana did reach out to me, so I hope this will be fixed soon. Also, I will definitely go to the CCTS if the issue is not solved.

josephruberto · 10-04-2022

This was part of the cs_agent's response to my escalation request:Unfortunately, the answer is NO, we won't be able to contact Freedom Mobile on your behalf. Also, keep in mind that at this point, is not just about your phone number, is used by someo...

josephruberto · 10-04-2022

I have contacted Freedom myself, I was just hoping that PM could apply some assistance with this situation as well. Also, thanks for the suggestion! I will try to escalate this issue.

josephruberto · 10-04-2022

The cs_agent just told me that it's my problem and that they won't do anything to make Freedom deactivate the number...exact quotes:"I am afraid that we won't be able to interfere with Freedom Mobile if they have assigned your phone number to another...

josephruberto · 10-04-2022

I confirmed the transfer through text, but I don't have a record of it

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Texts Are Going to a Different Person

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