When I check which version my app is ( public Mobile app) is tells me version 2.2.2 , however on the Apple App Store it tells me the latest version that was updated is 2.2.1 . Will this be a p...
I am not receiving a telephone verification code for a particular app. I have resent the code and also double checked my telephone number is enter correctly and still no codes received. I do r...
Hi, I bought a sim and a plan. It then said to download the app to finish activation. When I tried to download the app, it said the app is not available on my device. How do I activate without t...
I am trying to activate my sim card, but I received an error message. Customer Service told me I need to purchase a physical sim card and then go into the Public Mobile App and scan the QR code. W...
My payment didn’t go through, the service is not available (no voice no data), yet I don’t see it in the app or under my account in the browser and not able to make payment What should I do
I upgraded iOS app one or two months ago. The new app cannot display real-time data usage in usage summary. It displays the data usage on Mar 31 while today is April 20. The old app that I used l...
I just bought a monthly plan- my Apple ID though is still UK-based as I just moved back and can not change country/region until my subscriptions expire so I was unable to download the Public Mobile App...