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Why no more Top Contributor Announcement

softech
Mayor / Maire

I understand it looks like the badge system is still broken (I thought the upgrade of Khoros would have that resolved), but why PM not make an announcement post about the Top Contributor in the last 2 months?  They can still make the post without the badge.   

 

Just want to see what the distribution of the different award levels and the total accepted solutions

22 REPLIES 22

ShawnC13
Oracle
Oracle

@softech, the last update the Oracles got was that they weren't going to do an announcement until the badge issue was fixed.  So I am not sure when that will get fixed


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click the Chat bubble in the bottom right to create a trouble ticket *

darlicious
Mayor / Maire

@ShawnC13 

So what do members do that know their contributions normally earn a reward but didn't recieve it in their self serve account do? Wait for pm to fix the badge system and then ask for them retroactively? I know of at least 3 members in this situation....let alone any new members who are I suppose blissfully unaware.

 

 

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

darlicious
Mayor / Maire

@softech 

It appears almost everything is broken at pm! There are so many new unaddressed glitches at the same time and nobody at pm willing to provide any meaningful info or updates. The new PM community forum's shortcomings notwithstanding....sigh. Can I name them all?

 

  1. Community Reward Badge distribution system broken.
  2. Referral codes randomly not registering at activation.
  3. Double and triple autopay charges occurring with 10/20 day gaps on 30 day cycles.
  4. Erroneous e-mails informing customers their autopay payment failed/account suspension.
  5. Midnight eastern "Rewards successfully applied" texts instead of at noon.
  6. Random US Roaming add ons not working when they have been properly purchased and they appear both in the account and the transaction history.
  7. PM CPO phones arriving without the free sim card.
  8. I don't mind but Simple--Simon self destructing is a pretty big one!💣🤖💥

Have I missed anything recent? These of course are on top of glitches like the payment system not accepting vouchers that was fixed and all of long term glitches that probably won't ever be fixed.

 

 

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

esjliv
Mayor / Maire

The badges are nice to receive for confirmation of whether or not something was received.

 

But what does the announcement really do anyways? Other than give us all a chance to congrats each other, which the unofficial one can do as well.

 

 

@darlicious  - are you suggesting that @softech send a private message to CSA, twice?

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

@esjliv 

Lol....thats my new signature. What you don't like it?

 

 

 

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

@darlicious  - seems a little much when it is added to posts that are not even relevant to contact CSA. Don't you think?

 

And, if I recall (and I do remember) since I was in those threads 😜 ), many times you had talked down to those who were suggesting to contact CSA in so many instances.

 

Now, is your stance 'if you can't beat 'em join 'em'?

 

Are you thinking this will save your 1% position? OR, are you really just trying to let everyone know the method to Private Message CSA, whether they need to or not?

 

I dunno, seems like stooping to down a level, if you ask me. But, whatever floats your boat. 

@esjliv 

My oh my.....such a complimentary post! I don't have any need to save my contributor badge level. My contribution levels have been very consistent since I joined the community. The only major drop was during that weasely summer of 2020 thru no fault of my own. Otherwise my post count which is the only thing I have control over has averaged each month between 700 to 800. But I will let you battle it out with @S--S  for that coveted second spot.

 

I suppose if I am stooping to the same level as the oracles that currently have a signature that also includes info on how to contact customer support and/or direct links then that's wrong? Or a good thing? It's for informational purposes only.....as I only suggest contacting customer support when it is absolutely necessary for the customer to resolve their issue.

 

And yes I am also making a very obvious point....By using my words. Over and over and over again.

 

 

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

z10user4
Mayor / Maire

 @darlicious : I think it's frickin' awesome. I noticed it right away. It's not stooping. It's recognizing a strategy that seems to work and that nobody seems to care about the uselessness of providing it and everything else in one post or uselessly across several posts in one thread and so why not. Rock on. 🤘🤙

Luddite
Oracle
Oracle

@softech  Reduce your stress. Assume it's permanently gone.
My fervent wish and recommendation if asked.  🙏


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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