I just got this text message to my Koodo Pre-Paid Number which is on a $15 Plan.
I've never ever recieved such from Public Mobile, and I was just inquiring about VoLTE on Public yesterday when this text message from Koodo came. I guess the smaller carriers have picked it up.
@Priority I got a similar text message last week on Koodo prepaid but mine indicated that my phone did not support VoLTE, which was false. What surprised me the most was that Koodo provided a link to VoLTE compatible phones which were for sale by Koodo! 😉 It also subtly provoked action by gently instilling fear that my voice service in Canada or US could be affected without a VoLTE phone....
So, I setup a callback and 30 minutes later I started the process of getting my device working on VoLTE. Two reps and a few phone restarts with new pushed out profiles later and my phone had VoLTE going. TBH, I was shocked at how smoothly the entire support experience ended up being.
@hTideGnow if you re-read the OP's post, they obviously have both Koodo and PM accounts/numbers. This isn't Koodo sending these messages to PM customer lines/numbers.
