03-26-2018 12:11 PM - edited 01-04-2022 03:47 PM
I have funds and have selected to change plans, but it is passed my renewal date and won't update.
03-26-2018 01:13 PM
So your account is expired, and service is not working, and you want to change your plan?
03-26-2018 12:17 PM
@maddie02wrote:I have funds and have selected to change plans, but it is passed my renewal date and won't update.
To change plans after your plan has expired you will need to private message a moderator to do this for you. A link to private message the mods is in my signature below.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *